Most courier problems are avoidable. Not because the operator made an error — but because the customer had information that would have changed the plan. After years operating same-day courier and light haulage services from Seaham across the North East and UK-wide, patterns become very clear.

The Actual Weight

Weight affects vehicle selection and driver safety. When a customer says “it’s not that heavy,” they usually mean one person can lift it — not that it’s safe for a solo driver to carry down three flights of stairs. For furniture transport, accurate weight information is essential.

Restricted Access at the Delivery Address

  • A narrow rural lane that won’t take a standard Sprinter
  • Pedestrian zones with no vehicle access before 5pm
  • Height barriers ruling out a hi-roof van
  • Shared driveway access controlled by a third party

Tricky Delivery Coming Up?

Tell us the complications upfront. We’ll plan around them.

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Stairs

Stair work takes more time and requires a two-person crew for anything above a manageable single-person carry. This applies to furniture transport and larger light haulage jobs. If there are stairs, say so at booking.

A courier is not a mind reader. The information you hold is information we need.

Contact SR7 Transport or get a quote online. We cover Seaham, Sunderland, Durham, Newcastle — and deliveries across the North East and UK.