Privacy Policy

Last updated: May 2026

Note: This privacy policy is provided as a general framework. SR7 Transport recommends review by a qualified legal professional before commercial use. ICO registration may be required — check your obligations at ico.org.uk.

1. Who We Are

SR7 Transport is a transport and logistics business based in Seaham, County Durham, UK. We are the data controller for personal data collected through this website and our services.

2. What Data We Collect

Quote Form Data

Full name
Email address
Phone number
Collection and delivery postcodes
Service requirements and load details
Preferred dates and times

Contact Form Data

Full name, email address, phone number
Message content and service enquiry

Technical Data

IP address, browser type and device information (collected automatically by web hosting and analytics)
Pages visited and time spent on site

3. How We Use Your Data

To respond to your quote or service enquiry
To confirm and manage transport bookings
To contact you about your request by phone or email
To send a confirmation email after quote submission
To improve our website and services (analytics)

We do not use your data for marketing purposes without your explicit consent. We do not sell your data to third parties.

4. Legal Basis for Processing

Contractual necessity — processing required to fulfil a transport booking or enquiry.
Legitimate interests — responding to enquiries, improving services.
Consent — where you have explicitly given consent via our form checkboxes.

5. Data Retention

Quote and contact form data is retained for up to 12 months from the date of submission. Data relating to completed bookings may be retained for up to 6 years for accounting and legal compliance purposes. You can request deletion at any time.

6. Your Rights (GDPR)

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data ("right to be forgotten")
Object to processing
Data portability
Withdraw consent at any time

To exercise any of these rights, contact us at info@sr7transport.co.uk. We will respond within 30 days.

7. Cookies

This website uses cookies. See our Cookie Policy for full details.

8. Third Party Services

This website may use Google Analytics to understand traffic and visitor behaviour. This involves anonymous data transfer to Google. You can opt out of analytics tracking via your browser settings or our cookie controls.

9. Security

We take reasonable steps to protect your personal data from unauthorised access, loss or disclosure. Form submissions are processed over HTTPS secure connections.

10. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on this page.

11. Complaints

If you have concerns about how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.